Togro

Privacy Policy

Last Updated: 08 May 2025

Introduction

Togro ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

a. Personal Data:

When you sign up, we store the following information in your user profile:

  • Name
  • Email address
  • Profile picture

When you use our app, we collect the following information:

  • Crash logs
  • App interactions
  • Device-level information
  • Location data

2. How We Use Your Information

We use the information we collect in various ways, including:

a. To Provide and Maintain Our App:

  • To create and manage your account

b. To Improve Our App:

  • To identify and address technical issues
  • To understand and analyze how you use our app
  • To develop new features and products

c. To Communicate with You:

  • To respond to your comments, questions, and requests
  • To send you technical notices, updates, security alerts, and support messages

d. Legal Basis for Processing (for GDPR compliance):

  • Consent
  • Performance of a contract
  • Legal obligation
  • Legitimate interests

3. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.

4. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent

For requests related to data correction, restriction, or objections to processing, please contact us at hello@togro.app.

5. Accessing and Managing Your Data

You can download a copy of your data at any time through the app. Additionally, you may deactivate your account if you no longer wish to use our app. If you do not log in within 30 days of deactivation, your account and all associated data, including shopping lists, will be permanently deleted. Once deleted, this data cannot be recovered. However, if you reactivate your account within the 30-day period, your data will remain intact.

6. Third-Party Links

Our app may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the content or privacy practices of those websites.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. In some cases, we may also send a notification via email.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at hello@togro.app.